Thực Tập Sinh Quản Lý Khách Hàng

Job Description

Clients Management:

• Responding to clients’ questions quickly and effectively through all of our communication channels such as social media, phone and emails.

• Be proactive in sourcing new clients besides Maido’s customer data.

• Unearth new sales opportunities through networking and turn them into long-term partnerships.

• Evaluating Maido’s customer data to consult customized marketing plans for each client’s specific needs.

• Respond to complaints and resolve issues to the customer’s satisfaction and to maintain the company’s reputation.

• Remain in regular contact with your clients to understand and meet their needs.

Internal Management:

• Learning and understanding Maido’s services and products to consult clients.

• Supporting operations team and maintaining clients for AS (Account Senior) & AM (Account Manager).

• Supporting AS & AM in data tracking to ensure that the data are always precise and fully provided to clients and GM (General Manager).

• Supporting AS & AM in research data to implement clients’ plans efficiently.

Job Requirement

CV MUST INCLUDE THE DATE OF BIRTH.

An ideal candidate must be:

• Roll-up-your-sleeve attitude and eagerness to learn.

• Hold yourself accountable for your decisions and actions .

• A bachelor's degree in marketing, communication, or a related field.

• Freshsers and undergraduates are welcome.

• The comprehension of using a huge range of social media (FB, Youtube, Tiktok, Instagram), and AI tools (ChatGPT).

• Expert in using Canvas, Capcut & others online apps.

• Proficiency in crafting digital content for social media platforms and fundamental skills in setting social media advertisements such as Facebook, TikTok, and Shopee.

• Working from Monday (offline) to Saturday (online).

WHY SHOULD YOU JOIN US?

• Maido offers a high and competitive salary (1M - 3M) + commission for a Account Intern.

• Maido has an awesome and inspiring work environment.

• Maido is all about work efficiency, our internal platform has an automatic report system, where you can work more productively and avoid tedious tasks.

• Our office is located at the center of District 3.

• Maido provides our employees with high-quality equipment from Apple, Deli.

• Maido furnishes a comprehensive range of amenities for employees including a gym, swimming pool, community meeting room, library, and sauna.

• We are dedicated to offering unlimited growth opportunities.

• International business travel: Have opportunities to apply for citizenship, travel overseas and work in Japan.