Assist Dept. Head to develop assessment processes & procedures accordingly
Calculate and suggest annual headcount based on annual sale plan
Design daily/ weekly working schedule planning to ensure employee working time is sufficient for business plan
Manage BU daily performance to make sure all requirements are achieved effectively
Support Dept. Head to train, re-train, support BU’s employees
Provide on-the-job training to those employees who need immediately train as well as compose, update training materials to continuously improve performance
Participate in projects related to assessment process
Do sampling of assessment to check employees’ quality
Manage delinquency report of Credit Assessment Team Leaders/ Senior Team Leaders
Manage performance report (TAT, applications, ….)
Escalate any suspicions/concerns/issues regarding to systems, risk cases, procedures, to the Dept. Head or fraud teams for reviewing
Formulate and review credit policies and guidelines on policy or product related proposals as submitted by relevant departments.
Provide initiatives for building and improve processes, policies or activities within the scope of Unit
Undertake other tasks assigned by Department HeadAssist Dept. Head to develop assessment processes & procedures accordingly
Calculate and suggest annual headcount based on annual sale plan
Design daily/ weekly working schedule planning to ensure employee working time is sufficient for business plan
Manage BU daily performance to make sure all requirements are achieved effectively
Support Dept. Head to train, re-train, support BU’s employees
Provide on-the-job training to those employees who need immediately train as well as compose, update training materials to continuously improve performance
Participate in projects related to assessment process
Do sampling of assessment to check employees’ quality
Manage delinquency report of Credit Assessment Team Leaders/ Senior Team Leaders
Manage performance report (TAT, applications, ….)
Escalate any suspicions/concerns/issues regarding to systems, risk cases, procedures, to the Dept. Head or fraud teams for reviewing
Formulate and review credit policies and guidelines on policy or product related proposals as submitted by relevant departments.
Provide initiatives for building and improve processes, policies or activities within the scope of Unit
Undertake other tasks assigned by Department Head
Job Requirement
University Graduate, major: Business Administration, Banking, or Finance
At least 03 years’ experience working Underwriting management position, preferably working in banking & finance consumer institution or relevant fields
Has working experience with deep understanding of call center activities
Strong analytical & risk assessment skills
Leadership skill
Strong interpersonal skill & ability to interact with various departments
Ability to train, coach, motivate and evaluate employee performance
Ability to multi-task and take responsibility in challenging situations
