[URGENT/HCM] Business Support Specialist, Project department (Freight Forwarding Company)

Job Description

Purpose of the position

The Business Support Specialist will work on multiple project teams simultaneously, co-op with Project Specialist for a small shipment of project or a portion of a large project. Main responsibilities focus on project management details, customer service, systems input and follow up actions that maximize project outcomes.

Main Duties & Responsibilities

• Receiving information about awarded shipment from Project team & handle it (information including cost, sell, payment term, INCO term etc.
• Working with airlines / carriers as tracing cargo, received AN/DO or place booking under nominated contract rate
• Working with customers closely for shipment arrangement & required documents
• Coordinate with vendors to arrange shipment and prepare requirement document to Carrier/Airline and Customs office.
• Systems input for cost/sell, cargo details etc
• Issuing B/L (House, Master), AMS, FMC, ISF, Manifest filing, etc
• Arranging payment with subcontractors, support to push customers / oversea for payment collection
• Filing documents as ISO requirement
• Acting as indoor sales for some special clients
• Coordinate with other departments to handle project cargoes.
• Working with Project Sales team to find solution & solving problem.
• Report weekly / monthly to Project Manager / Project Director
• Follow another assigned tasks from Project Director

“To ensure all Vietnam laws and companies/department/ policies/regulations are followed”