18/06/2024
Bảo trì / Sửa chữa , Vận chuyển / Giao nhận / Kho vận , Điện / Điện tử / Điện lạnh
Nhân viên chính thức
Cạnh tranh
3 - 10 Năm
Nhân viên
05/07/2024
Support warranty stations
- Promote stations to quickly perform warranty cases
- Technical consulting for technicians
- Training in dialogue skills with customers and technical knowledge relatedto products
- Resolve station requests and complaints related to repair fees
Support Call Center
- Advise on solutions to resolve warranty-related issues when requested bythe Call Center
- Monitor the progress of warranty cases
- Support spare part Dept:
- Monitor the number of components
- Training spare parts department staff
- Consulting on solutions to problems related to components
- Circuit board repair
Support Salesman, KeyAccount Store:
- Respond to requests and complaints from sales staff and customers
- Consulting business staff
Make technical report,propose spare part
- Report technical issues related to the product
- Propose solutions for production-related errors.
- Propose HQ to provide components
Carry out warrantycenter warehouse management & the requests of the ASS Manager
- Evaluate, repair, and classify machine
- Manage the number of machines at the warranty warehouse
- Translating and drafting technical documents
- Consulting and compiling policies related to warranty
- Service monthly meeting
- University or college graduation in electricity:thermal engineering or electrical engineering/refrigeration
- Fluency in English or Chinese
- Knowledge of electrical engineering or automation would be an advantage.
- Handy, careful, diligent, highly responsible, trouble-solving skills, andenthusiastic.
- Work experience: at least 4 years in operating andrepairing equipment.
- Prefer people who have experience with Air conditioners;.
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