17/06/2024
Nhân viên chính thức
10 Tr - 15 Tr VND
1 - 3 Năm
Nhân viên
15/07/2024
* Customer service (60%): take care service after sales
- Review, make Principal/Salee contracts, NDA, complete Vendor Accreditation forms provided by customers.
- Understand clearly customers' requirements
- Prepare official quotations with information provided by Sales team.
- Receive & follow Sales orders, solve issues to ensure deliver goods to customers on time.
- Monitor shipment status and update delivery schedules to customers.
- Receive customers' forecast and align with SCM team to determine order volume.
- Plan delivery schedules to customers, coordinate with Warehouse team to well prepare delivery procedures for each customer.
- Proactively work with customers for repeated orders.
- Prepare delivery documents, payment documents for EPE/non-EPE customers.
- First window to receive feedbacks from customers, coordinate with related department to resolve issues timely and effectively.
- Make reports
- Other sales support tasks.
* Import-export process (30%):
- Send PO to suppliers.
- Check shipping documents, open import CDs.
- Calculate & compare shipping costs and analyze information to choose the suitable transport option.
- Prepare On-spot export CDs and other documents.
- Check legal methods to reduce import duties and taxes, by using CO/bonded warehouse,...
- Coordinate with Sales/Engineer team to understand clearly about the products and find suitable HS code.
* Other tasks assigned by manager (10%)
- Must have: Minimum 1 year of import-export experience and working with Customer.
- Good service mindset to Customers.
- Good English for job (4 skills)
- Having a sense of strong responsibility and time management.
- Bachelor’s degree in Supply Chain, Logistics, Import-Export, Economic or similar field.
- Hardworking, Attention to details, High responsible
- Good Microsoft Office skills (excel)
- Good data analysis skills is a plus
- Flexible, Progressive, Energetic
Opportunities for career progression and development
Team building, internal training frequently
13th month salary + Revenue bonus 1-2 months
100% salary during probation period
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