Tuyển dụng Customer Service Representative tại AkzoNobel Vietnam 2025

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Địa điểm

Bắc Ninh

Ngày cập nhật
03/03/2025
Ngành nghề
Dịch vụ khách hàng , Kế toán / Kiểm toán , Ngân hàng
Hình thức
Nhân viên chính thức

Lương
Cạnh tranh
Kinh nghiệm
2 - 3 Năm
Cấp bậc
Nhân viên
Hết hạn nộp
31/03/2025

Phúc lợi

Chế độ bảo hiểm
Du Lịch
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương

Mô tả Công việc

Response customers’ call: Receive all calls from customer; check needed information to reply to calls; contact with salesman for sales information.
Support Daily Sales Activities: Submit to high levels as “In control” for all approvals as BAP, coordinate with site team to get all needed information for customers,
Contact with team to send related documents.
Take orders and follow it up: issue SO and get approval.
Reply estimated delivery date for customer PO.
For new items: Get information from sales team to issue production code request and send to technical team. Follow up to end for getting new production code.
Consult related info to sales team to get final pricing; submit pricing for approval as BAP; Input pricing into system.
Issue SO and send to planning and logistics team.
Check production completion daily and feedback to Customers if needed.
For delayed items, check again with supply Chain team to get new dateline and communicate with sales team, issue letter if needed.
Open accounts and maintain customers’ information.
Follow up with OTIF delivery and contribute planning team control OTIF result.
Issue Sales Contract and follow up.
Optimize FG: control SO of big volume (>5T); control suitable SO issue…
Reduce SLOB: control stock SO issue, push sales to sell SLOB items, support to sales all related information…
Follow up SLOB caused by function monthly
Submit Sales Contract status report monthly.
Issue FOC, CO
ICD price advice
Make ICD Credit Note/ Debit Note
Monthly Commission Calculation for VTSC, Hop Nhat Agency
Control stock location transfer: STO U35D-U39D/ Billing for local ICD (inc. Raw)
Adjust SO quantities for delivery.
Follow up and push delivery to reach target monthly.
In charge ISO belongs to sales.
In charge CSAT/ROCK– In control belong to sales.
Follow up CRM complain to close cases soon.
Join pine line review with sales team to support business growth.
Immediately follow up price increase and input system for pricing control.
Lead changes and adapt positively to be implemented smoothly.
Fast learn any courses to improvement tasks.
Work-well with relative functions for focusing on business.
Follow up CRM opportunities to convert to actual sales.
Ad-hoc assigned by LM.

Yêu Cầu Công Việc

Graduated from University; referred in Business Administration/ Accounting major
Experienced in commercial/ sales accounting, customer service
Proficiency in MS Office, accounting tasks (tax, excel, invoice, ...)
English communication is good
Communication skill/ Analysis skill
Can work in high pressures
Being a careful and hard-working person

Địa điểm

Bắc Ninh

Lot I4-1, Que Vo Industrial Zone, Phuong Lieu, Que Vo, Bac Ninh

Thông tin khác

Bằng cấp: Đại học
Độ tuổi: Không giới hạn tuổi
Lương: Cạnh tranh

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Các công việc tương tự

Cấp bậc	Nhân viên
Lương	$ Cạnh tranh
Hết hạn nộp	31/03/2025
Ngành nghề	Dịch vụ khách hàng , Kế toán / Kiểm toán , Ngân hàng
Kinh nghiệm	2 - 3 Năm

Customer Service Representative

Phúc lợi

Mô tả Công việc

Yêu Cầu Công Việc

Địa điểm

Thông tin khác

Gợi ý hồ sơ

Job tags / skills

Giới thiệu về công ty

AkzoNobel Vietnam

Thông Tin Tuyển Dụng

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Ứng tuyển công việc: Customer Service Representative

AkzoNobel Vietnam

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