ECOMMERCE EXECUTIVE

1. E-commerce Store Operations

• Manage daily operations of official stores across Shopee, TikTok Shop,…and other e-commerce platforms, including product listings, pricing, stock, promotions, content, and brand presentation.
• Create and publish TikTok content to drive organic traffic, engagement, followers, and sales for the official TikTok Shop.
• Manage shop customer service, including inquiries, reviews, feedback, and complaints.
• Directly host livestreams to drive traffic and sales, including content preparation, product presentation, promotions, and audience engagement.
• Monitor store and livestream performance to improve traffic, conversion, orders, and revenue.

2. Sales, Traffic & Ads

• Plan & execute e-commerce promotions, campaigns, and paid media (Shopee Ads, TikTok Ads) to drive traffic, conversion, and sales.
• Monitor sales, campaign, and ad performance to optimize budget and identify growth opportunities.

3. Data & Performance Analysis

• Track and analyze sales, traffic, conversion, campaign, and store performance.
• Prepare regular performance reports and actionable recommendations for management.

4. Online Seller Support

• Support external online sellers with e-commerce content, materials, and product information.
• Provide basic e-commerce training and guidance to improve shop operations and sell-out.

Working place: KDC Phú Hữu, P.Long Trường, TP.HCM

• Minimum 1 year of experience in e-commerce operations.
• Good understanding of Shopee, TikTok Shop, and other e-commerce platforms.
• Strong analytical skills and proficient in Excel.
• Good communication and coordination skills.
• Comfortable and confident appearing on camera and directly hosting livestreams.
• Detail-oriented, proactive, and capable of managing multiple tasks.
• A team player with a growth mindset and passion for consumer products.