As a Sales Executive, you will be responsible for selling and designing personalized travel experiences for international clients. Your key tasks include:
Consulting & Sales
Directly communicate with English-speaking clients (both direct travelers and retail agents) to sell bespoke tours.
Respond to inquiries with tailored proposals and quotations within 24 hours.
Follow up with clients proactively to close deals and increase conversions.
Travel Planning & Coordination
Design customized tour programs and pricing based on clients’ preferences.
Provide clients with detailed destination insights to enhance their travel experience.
Collaborate with the Operations & Reservations team to ensure smooth service execution.
Coordinate with internal departments to resolve any on-ground issues and maintain service quality.
Client Relationship Management
Build and maintain long-term relationships with clients and travel partners.
Offer personalized service and expert consultation to enhance customer satisfaction.
Identify opportunities to up-sell and cross-sell destinations and services.
Process & Financial Management
Negotiate pricing, confirm bookings, and issue travel documents & invoices.
Ensure timely client payments and manage related financial transactions.
Yêu Cầu Công Việc
Who We Are Looking For:
We welcome young, ambitious professionals who are eager to develop their careers in luxury travel sales.
Requirements:
Vietnamese nationals only.
Minimum 1 year of experience in inbound travel sales or a related field.
Bachelor’s degree in Hospitality, Tourism, Business, or a relevant field.
Fluent in English (spoken & written); other languages are a plus.
Strong understanding of Western travelers’ expectations and cultural preferences.
Excellent communication, consulting, and negotiation skills.
Detail-oriented, proactive, and able to work independently & in teams.
Ability to handle multiple tasks in a fast-paced, high-energy environment.
A professional, supportive, and open work environment where your growth matters. Competitive base salary + performance-based bonuses (quarterly & yearly incentives). Work-life balance with weekday office hours & off Saturdays and Sunday Annual company trips & travel opportunities for site inspections. Full social & health insurance benefits as per state regulations. A clear career path with training and mentorship to develop your expertise.
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Hà Nội
18 Yên Ninh, phường Trúc Bạch, Ba Đình
Thông tin khác
Thời gian thử việc: 1-2 month, and can be shortened if you can prove your productivity.
Cơ hội huấn luyện: In-house and open courses, peer-to-peer coaching, on the job training
Độ tuổi:
Không giới hạn tuổi
Thời gian làm việc: 8:30-15:30, Mon to Fri
Đồng nghiệp: Professional, Supportive, Honest, Friendly, Strong teamwork, and Healthy Competitive.
Phúc lợi: Lunch allowance, annual health check, annual company trips, and some ad hoc day trips are also available.
Ngày nghỉ: Sat & Sun, and holidays following the state.
