– We are seeking a highly motivated and experienced Senior IT Business Analyst Officer to bridge the gap between business stakeholders and technology teams. The successful candidate will be responsible for gathering business requirements, analyzing business processes, proposing technology solutions, and supporting project delivery to ensure business objectives are achieved efficiently.

– This role requires strong analytical skills, stakeholder management capabilities, and the ability to communicate effectively in English with both business users and technical teams.

1. Requirement Management & Analysis

– Collaborate with business stakeholders to gather, analyze, and document business requirements, change requests, and product enhancements.

– Clarify business needs and define solution scope to ensure alignment among stakeholders and development teams.

– Translate business requirements into detailed functional specifications, user stories, acceptance criteria, and process flows.

– Conduct impact analysis and assess the feasibility of proposed changes.

2. Backlog & Project Management

– Manage and prioritize the product backlog in collaboration with stakeholders and development teams.

– Create, maintain, and track work items (Features, User Stories, Tasks, Defects, Change Requests) throughout the project lifecycle.

– Coordinate project planning activities and monitor implementation progress to ensure timely delivery.

– Facilitate backlog grooming, sprint planning, and requirement walkthrough sessions.

3. Stakeholder & Team Collaboration

– Act as the primary liaison between business units, development teams, operations teams, QA teams, and other stakeholders.

– Support development teams by clarifying requirements and resolving issues throughout the development cycle.

– Collaborate with UX/UI designers and technical teams to design effective business solutions and user experiences.

– Work with project stakeholders to review implementation timelines and manage expectations.

4. Testing & Deployment Support

– Support System Integration Testing (SIT), User Acceptance Testing (UAT), and production deployment activities.

– Assist in preparing test scenarios, validating business requirements, and ensuring solution quality.

– Coordinate UAT sign-off and deployment approvals with relevant stakeholders.

5. Documentation & Reporting

– Prepare and maintain project documentation, including Business Requirement Documents (BRD), Functional Specifications, User Stories, Process Flows, Change Requests, and UAT Sign-offs.

– Ensure proper storage, version control, and traceability of project artifacts within internal systems.

– Generate business analysis reports and provide project status updates to management.

– Perform other duties as assigned by management.

1. Education & Certifications:

– Bachelor’s degree in information technology, Business Administration, Finance, Banking, or a related field.

– Professional certifications such as CCBA, CBAP, PMI-PBA, PSPO, or equivalent are preferred.

– Knowledge of software development lifecycle (SDLC), Agile, Scrum, and Waterfall methodologies.

2. Technical Knowledge:

– Basic understanding of software development concepts, databases, and SQL.

– Experience with tools such as Azure DevOps, Jira, Confluence, Bizagi, Visio, or similar platforms is preferred.

– Strong proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint.

– Knowledge of Banking, Finance, Fintech, Digital Lending, or Insurance domains is highly desirable.

3. Experience:

– Minimum 2 years of experience as a Business Analyst, Product Owner, or related role in Banking, Finance, Fintech, or Insurance industries.

– Proven experience working with cross-functional teams in Agile and/or Waterfall environments.

– Experience managing requirements throughout the full project lifecycle from initiation to deployment.

4. Competencies:

– Strong analytical, problem-solving, and critical thinking skills.

– Excellent communication, stakeholder management, and facilitation skills.

– Strong organizational and time-management capabilities.

– Ability to manage multiple priorities and work effectively under pressure.

– Proactive mindset with strong attention to detail and commitment to quality.

– Good negotiation and conflict-resolution skills.

*BENEFITS

+ Attractive Salary + Allowance.

+ Salary of probation: full 100%.

+ An attractive package of leave: 15 annual leave, birthday leave (gifts).

+ Salary review based on work performance and company’s performance.

+ Performance bonus, 13th- month salary.

+ Health care package; Annual health check-up.

+ Nice & modern working space with young, dynamic & friendly colleagues and free coffee, tea, drinks.

+ Company trip; Year-End Party.

+ Working hours: 8:00 – 17:00 from Monday – Friday.