IT Helpdesk Specialist

Mô tả Công việc

• Provide day-to-day technical support on end user device hardware.
• Install, configure and troubleshoot end user devices including desktop, laptop, mobile device...
• Plan, create, maintain (through inventory management) and deploy security and device management policies and conduct periodic security audits on devices to ensure compliance to security standards
• Coordinate with IT Security to create Standard Operation Procedure and update fix, patch… for devices according to Security requirement.
• Recommend hardware and software solutions.
• End user devices maintenance
• Adherence to relevant corporate IT policies