16/11/2024
Nhân viên chính thức
10 Tr - 12 Tr VND
1 - 3 Năm
Nhân viên
15/12/2024
1. Support the project implementation:
- Participate in collecting detailed user’s requirements
- Participate in system integration test and user acceptance test during the implementation
- Implement the preparation activities and trial run on site.
2. Maintain the documents support for IT system:
- Follow and update the user’s manual of application.
- Follow and update the detail process of IT system.
3. Support user on application implementation:
- Monitor, report the incident logs, support data analysis for problem solving.
- Walk with user through steps to help them resolve their technical problems.
- Maintain procedures of application and provide workaround support to the operation team.
4. Maintain the application engagement:
- Provide training sessions for user: manual of application, instruction for users
- Support the implementation of new solutions or applications on site
- Set up and modify configurations, authority of users in IT applications.
- Monitor and validate data between system and operations to prevent the mis-engagement.
5. Provide the innovation and improvement point:
- Walkthrough with user to understand the detailed operation process.
- Provide insight user’s requirement to entire team get into technical requirements.
- Participate in system test, user acceptance test to provide the techinical improvement.
- Collect and report the demand or need from users.
Toeic 400+
- Bachelor/College's degree in information technology, computer science, or a related field (or associate degree and equivalent experience).
- Preferred 1+ years of experience in a project coordinator, End-user computing (EUC) in factory, warehouse.
- Willingness to solve complicated problems and eager to learn.
- Critical thinking skills and an analytical mind with strong problem-solving abilities.
- Teamwork spirit
- Strong communication and relationship-building skills.
- Ability to manage time and effectively prioritize numerous projects at one time.
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