07/03/2025
Nhân viên chính thức
1,179 - 1,986 USD
Mới tốt nghiệp
07/04/2025
Synopsys APAC IT team is seeking for an IT Helpdesk, who mainly engages IT services with internal users, in charge of IT helpdesk and system administration domain.
Responsibilities:
The work scope includes IT helpdesk and system administration domain with great learning space in IT area.
1. IT Helpdesk Support
* Provide technical support for laptop, PC, IT collaboration hardware/software services.
* Maintain and resolve problems with laptop/PC hardware, software, and network connectivity.
* Communicate with end-users and provide basic training, guidance, and solutions.
2. System Administration
* Monitor system performance and troubleshoot issues & implement backup and disaster recovery plans.
* Ensure system security and compliance with policies and procedures.
3. Other Responsibilities
* IT hardware procurement, logistic operation support, and asset management.
Requirements:
* Bachelor's degree or above in Computer Science, Information Technology, or related field, or equivalent experience.
* From 1 year experience in a similar role. Fresh graduate with high motivation to learn on IT support & system administration work domain is also welcomed.
* Have solid knowledge on laptop/PC, server, and network operating systems and associated technologies.
* Good communication and interpersonal skills with proactive problem-solving capability.
* Good English communication skill (both verbal and non-verbal)
* Good at both teamwork and individual work.
* Ability to create, manage, and organize documents effectively
* IT professional certification in Linux, Windows, network or cloud technical domains is a plus.
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