02/05/2024
Nhân viên chính thức
Cạnh tranh
1 - 2 Năm
Nhân viên
24/05/2024
The Operations team is responsible for the end-to-end fulfillment of our processes, ensuring that we deliver a seamless experience to all customers always thru all their interactions with us. This is a fulltime position.
Job Responsibilities
Participate in general operations processing functions, including client onboarding, account servicing, document management, etc
Experience in loan processing (including and not limited to loan application, disbursement, repayment, refund, credit admin, etc.) is an advantage
Ensure timely and prompt processing as per committed SLA
Ensure processes and controls adheres to guidelines (internal, regulatory, etc.)
Ensure timely and effective escalation of potential issues and resolution
Work closely with various internal and external stakeholders (Front Office, Compliance, Credit, etc.) to complete required processing and resolve issues arising
Answer queries on operational processes
Participate in process reviews (including mapping of processes) and system enhancements (requirements gathering, testing, etc.)
Create and maintain operations procedures
Bachelor Degree holder
1-2 years of experience with similar positions at a Bank or Fintech company is a plus.
Work Remotely 100% – Singapore time
Effective team player with good interpersonal and communication skills. Able to articulate your thoughts clearly
Results and service-oriented; able to work independently, sometimes under pressure
Good analytical and organizational skills
Have Advanced Microsoft Excel/Google Sheets (including pivot tables, lookups, data tables)
Proficiency in English language is a must.
Able to work independently as well as being effective as a team player.
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