QUALITY ENGINEER (PROCESS)

Position Summary

Responsible for leading quality improvement initiatives, solving complex quality issues, coordinating customer quality requirements, and ensuring product quality compliance throughout manufacturing processes.

Key Responsibilities

Quality Management

• Monitor and maintain product quality standards.
• Analyze quality data and identify improvement opportunities.
• Lead investigation and corrective actions for quality issues.
• Support implementation of quality systems and procedures.

Customer Quality

• Handle customer complaints and coordinate corrective actions.
• Prepare 8D reports and quality improvement reports.
• Participate in customer audits and quality reviews.
• Ensure customer requirements are effectively implemented.

Process Improvement

• Lead root cause analysis using tools such as:
  • 8D
  • 5 Why
  • Fishbone Diagram
  • PFMEA
• Drive continuous improvement projects to reduce defects and scrap.
• Monitor process capability and quality performance indicators.

Documentation & Compliance

• Maintain quality records and reports.
• Ensure compliance with ISO 9001, customer standards, and company requirements.
• Support internal and external audits.

Team Leadership

• Provide technical guidance to Quality Engineers and Inspectors.
• Conduct training related to quality tools and standards.
• Support Quality Supervisor and Quality Manager in departmental activities.

Requirements

• Bachelor's degree in Engineering, Quality Management, Industrial Engineering, or related field.
• 2-5+ years of quality experience in manufacturing.
• Experience in plastic injection molding industry preferred.
• Strong knowledge of:
  • ISO 9001
  • MSA
  • FMEA
  • Control Plan
  • 8D Report
  • PPAP
  • Technical drawing, GD&T and ASME Y14.5 standards
• Good English communication skills.