Sales Operations (FMCG)

Mô tả Công việc

• Act as the key coordinator between relevant departments (Finance, Booking, Estimation, Logistics, Production) to ensure a smooth end-to-end process from quotation, order placement, contract execution to final delivery.
• Handle and monitor all order-related documentation, including contracts, bookings, estimations, product labeling, questionnaires, payment documents, and other customer-specific requirements.
• Coordinate and follow up on receivables and payments; work closely with the Finance team to ensure timely cash-in and cash-out processes.
• Track and update delivery schedules; follow up and coordinate with stakeholders to resolve any issues arising during order execution.
• Support post-sales activities: receive customer feedback, coordinate issue resolution (if any), and ensure the best possible customer experience.

Yêu Cầu Công Việc

Requirements

• Bachelor’s degree in Finance, Business Administration, International Business, Marketing, or related fields.
• At least 2 years of experience in a Sales Admin/Sales Operations role, preferably in FMCG.
• Good command of English is an advantage.
• Strong skills in communication, problem solving, and negotiation.
• Advanced proficiency in Excel and strong analytical/reporting skills.
• Detail-oriented, careful, calm, able to handle pressure, and capable of working independently.

Benefits

• Salary: Negotiable.
• Lunch allowance: 35,000 VND/day.
• Fixed 13th-month salary.
• Performance bonus (KPI).
• Holiday and Tet bonuses.
• Provided laptop and necessary working equipment.
• Social insurance based on full salary.
• Quarterly corporate training programs.
• Participation in company bonding activities (Team Building, Company Trip, etc.).