We are seeking a highly capable Senior Customs & Logistics Analyst with a strong analytical mindset and solid experience in import/export operations.

This role requires a detail-oriented and data-driven approach to support accurate reporting, enhance operational efficiency, and drive continuous improvement across customs and logistics processes.

Customs Declaration & Logistics Operations (50%)

• Handle import/export customs declarations in compliance with regulations
• Monitor daily logistics operations to ensure smooth cargo flow
• Coordinate with internal teams and external partners (forwarders, brokers, customs authorities)
• Ensure accuracy and completeness of customs documentation

Reporting & Data Management (20%)

• Collect, validate, and consolidate operational data
• Prepare periodic reports related to customs and logistics performance
• Develop dashboards and reports using Excel / Power BI
• Monitor KPIs and provide insights for management

Operation Analysis & Improvement (30%)

• Analyze current processes and identify gaps or inefficiencies
• Conduct risk assessments and propose improvement actions
• Support KPI tracking and continuous improvement initiatives
• Participate in compliance review and audit preparation

Education background

• Bachelor’s degree in Logistics, Supply Chain, Import-Export, Foreign Trade, or related field

Working experience:

• Minimum 3 years of experience in import/export customs declaration
• At least 1 year of experience in an EPE company
• Experience in KPI management and risk assessment for improvement
• Experience in CFR generation
• Hands-on experience with Ecus system

Technical & soft skills

• Good command of Microsoft Office, especially Excel for data analysis and reporting
• Experience in Power BI database & dashboard creation
• Knowledge of VBA
• Strong analytical skills
• Attention to detail and risk awareness
• Good communication and coordination skills
• Good command of English, especially in reading and writing for daily operations and reporting.