Senior/Expert of X-sell Cash Loan Product

Mô tả Công việc

- X-sell Cash Loan products development and management

- Accountable for X-sell Cash Loans Value Proposition to customer

- Implementation of different pilots on product pricing, limits and processes effectiveness

- Enhancement of X-sell Cash Loan Products Value Proposition by regular assessment (pilots, customer feedbacks/surveys, market analysis)

- Development of X-sell process and solutions for better customer journey

- Communication channels management to ensure designed offers delivery to customers

- Responsibility on Customer Journey for X-sell Cash Loan products

- Preparation of daily, weekly and monthly reports for performance tracking of X-sell Cash loan products in cooperation with Data Analytics teams

- Segmentation of customer base for better offering and designing of X-sell cash loan products

- Regular evaluation of Products (pricing, limits…), Processes and Sales channels performance

Yêu Cầu Công Việc

- Dgree: University graduated or above, preferably in other relevant economic disciplines such as IT, Math, Finance, Banking, ...

- Experience: At least 1 years of  Experience in consumer finance or banking in business divisions such as sales, products, CRM or customer, Experience in product/sales/process performance management 

- Foreign language: Intermediate or Advanced level of English, can be proven by experience of working in international companies 

- Understanding the unit's products, services, and policies: Detail understanding of the Consumer Finance Products and Processes. Understanding of general concept of CRM and X-sell