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CareerViet

Senior IT Engineer

CareerViet

Lương: Cạnh tranh

Thông Tin Tuyển Dụng

Ngành nghề

CNTT - Phần mềm, CNTT - Phần cứng / Mạng

Lương

Cạnh tranh

Hình thức

Nhân viên chính thức

Cấp bậc

Nhân viên

Kinh nghiệm

3 Năm

Hết hạn nộp

14/11/2026

Địa điểm

Hồ Chí Minh

Phúc lợi

  • Chế độ bảo hiểm
  • Du Lịch
  • Chế độ thưởng
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương

Mô tả Công việc

1. Helpdesk Support (Primary)
  • Serve as the first point of contact for all IT-related incidents and service requests from employees
  • Diagnose and resolve hardware, software, and OS issues across Windows and macOS environments
  • Provide remote support using tools such as TeamViewer or equivalent remote desktop solutions
  • Accurately log, track, update, and close tickets using the IT service desk system
  • Install, configure, and maintain end-user devices: desktops, laptops, printers, scanners, and copiers
  • Support Microsoft 365 applications: Outlook, Teams, SharePoint Online, Exchange Online
  • Escalate complex issues to the IT Manager with clear documentation and reproduction steps
  • Conduct basic user training and produce simple how-to guides for common IT tasks
2. Infrastructure & Systems (Primary)
  • Windows Server (AD, DNS, DHCP, Group Policy, File Server, Print Server)Administer and maintain
  • Ubuntu Linux servers including patch management and log monitoringManage and troubleshoot
  • Maintain network infrastructure: switches, routers, Wi-Fi access points, VLANs, and VPN
  • Sophos XG Firewall rules, IPS policies, and country blockingManage and configure
  • Monitor system health, disk usage, uptime, and performance; respond to alerts proactively
  • Manage backup and recovery procedures to ensure business continuity
  • Support security camera systems and NVR management (Hikvision or equivalent)
  • Maintain IT asset inventory and hardware lifecycle management
  • Plan and execute infrastructure upgrades with minimal downtime
3. DevOps Basics (Nice to Have / Bonus)
  • You don’t need to be a DevOps expert. Basic knowledge is a strong advantage, and we will support your growth in this area. Candidates who are curious and self-motivated to learn DevOps tools will have a clear career path to grow within the team.
  • Basic understanding of Docker (run containers, read Dockerfiles)
  • Familiarity with CI/CD concepts (GitLab CI, GitHub Actions, or Jenkins)
  • Shell scripting (Bash) or Python for task automation
  • Experience with Git version control (clone, commit, push, pull, branch)
  • Exposure to cloud platforms (AWS, Azure, or GCP) — even free-tier experimentation counts
  • Basic knowledge of monitoring tools: Grafana, Prometheus, or ELK Stack

Yêu Cầu Công Việc

Must-Have
  • Solid knowledge of Windows Server: Active Directory, DNS, DHCP, Group Policy, File & Print Services
  • Hands-on experience with Ubuntu / Linux server administration
  • Strong understanding of networking: TCP/IP, VLAN, Wi-Fi, VPN, DNS, DHCP
  • Experience with remote support tools (TeamViewer, AnyDesk, or similar)
  • Proficiency in Microsoft 365: Exchange Online, Teams, SharePoint Online
  • Good troubleshooting methodology: diagnose systematically, not by guessing
  • Ability to document incidents, procedures, and configurations clearly
  • Service-oriented mindset: patient, responsive, and helpful to all users
  • Strong work ethic, willingness to learn, and adaptability in a fast-paced environment
Nice-to-Have (Strong Advantage)
  • Experience with Sophos XG Firewall or similar enterprise firewall platforms
  • Basic DevOps skills: Docker, Git, scripting (Bash/Python), CI/CD fundamentals
  • Experience with security camera systems (Hikvision NVR or equivalent)
  • Knowledge of SMTP mail server administration on Linux
  • Familiarity with FileZilla Server or SFTP file-sharing configurations
  • Interest in applying AI tools (ChatGPT, GitHub Copilot, Claude) to improve IT workflow Education
  • Bachelor’s degree in IT, Computer Science, Software Engineering, or a related field
  • IT certifications (CompTIA A+, Network+, Microsoft, Cisco) are a strong advantage
  • DevOps/Cloud certifications (AWS, CKA, GitLab) are a bonus

Địa điểm làm việc

Hồ Chí Minh
139 Pasteur, Xuan Hoa Ward, Ho Chi Minh City, Viet Nam

Thông tin khác

  • Bằng cấp: Đại học
  • Hình thức: Nhân viên chính thức
  • Độ tuổi: Dưới 35
  • Lương: Cạnh tranh

Giới thiệu về công ty

CareerViet

As a global leader in recruitment solutions, CareerViet helps change lives and build businesses around the world. We hire passionate people who want to make a difference and empower them through continued learning, rewards, and career growth opportunities. We provide unique professional and personal growth opportunities that allow our staff to apply knowledge and develop relationships, helping the...Xem thêm

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