Job Summary: We are seeking a highly skilled and experienced Software Project Manager to oversee the planning, execution, and delivery of projects within the loyalty platform, CRM, and ERP domains. The ideal candidate will have a strong background in managing software development projects, excellent leadership skills, and the ability to coordinate cross-functional teams to ensure project success.
Key Responsibilities:
Project Planning and Management:
Define project scope, objectives, and deliverables in collaboration with clients and stakeholders.
Develop comprehensive project plans, including schedules, budgets, and resource allocation.
Identify and manage project dependencies and critical paths to ensure timely delivery.
Team Leadership:
Lead and motivate cross-functional teams, including developers, designers, testers, and business analysts.
Facilitate effective communication and collaboration among team members to achieve project goals.
Conduct regular team meetings to track progress, address issues, and provide updates.
Client and Stakeholder Communication:
Serve as the primary point of contact for clients, providing regular project updates and managing expectations.
Conduct stakeholder meetings to review project status, resolve issues, and ensure alignment with project objectives.
Develop and maintain strong relationships with clients to ensure satisfaction and repeat business.
Risk Management:
Identify potential risks and develop mitigation strategies to address them.
Monitor and report on project risks and issues, ensuring timely resolution.
Quality Assurance:
Ensure that project deliverables meet quality standards and client expectations.
Oversee testing and quality control processes to identify and resolve defects.
Documentation and Reporting:
Maintain comprehensive project documentation, including plans, schedules, reports, and meeting minutes.
Track project performance using appropriate tools and techniques, providing regular status reports to stakeholders.
Yêu Cầu Công Việc
Qualifications:
Bachelor’s degree in Computer Science, Information Technology, or a related field (Master’s degree preferred).
Proven experience as a Software Project Manager in the loyalty platform, CRM, or ERP domains.
Strong understanding of software development life cycle (SDLC) methodologies (Agile, Scrum, Waterfall, etc.).
Excellent leadership, communication, and interpersonal skills.
Proficiency with project management software and tools (e.g., JIRA, Microsoft Project, Trello).
Ability to manage multiple projects simultaneously and meet deadlines.
Strong problem-solving skills and attention to detail.
PMP, PRINCE2, or similar project management certification is a plus.
Experience in outsourcing or working with remote teams is highly desirable.
Why Join Us:
Opportunity to work on innovative and impactful projects within the loyalty platform, CRM, and ERP domains.
Collaborative and inclusive work environment.
Competitive salary and benefits package.
Professional development and growth opportunities.
