Account Manager

Job Description

Working hours: 8:30 am to 6:00 pm Monday to Friday

External Responsibilities:

• Manage client relationships and serve as the primary point of contact for all client communications.

• Develop and drive project strategies, ensuring successful outcomes and maintaining high standards of client satisfaction throughout each campaign.

• Oversee client accounts, including proposal planning, budget management, and advertising expenditure control.

• Provide strategic insights and actionable recommendations to support the successful execution of client projects.

Internal Responsibilities:

• Manage administrative tasks such as paperwork, invoice control, payment tracking, and coordinating with Finance and Production teams to address queries.

• Allocate tasks effectively, manage team workload, and conduct performance evaluations, offering timely and constructive feedback.

• Deliver training and coaching to team members to enhance their project management skills and knowledge.

• Ensure teams are well-informed and engaged, facilitating smooth project execution while fostering a collaborative and empowering environment.

• Work closely with the General Director to keep them informed of upcoming commitments and responsibilities, following up as necessary.

• Provide proactive assistance to the General Director in advance of meetings, project planning, and execution to achieve company objectives.

Job Requirement

• Minimum of 3 years of experience in Account Management (agency experience preferred).

• Excellent communication skills, both verbal and written, with upper-intermediate proficiency in English.

• Proficiency in Microsoft Word, Excel, PowerPoint, media databases, and social media platforms.

• Demonstrated ability to manage projects from inception to completion.

Key Skills:

• Strong understanding of advertising and marketing principles.

• Excellent organisational, negotiation, and time-management skills.

• Critical thinking and problem-solving abilities.

• Attention to detail, with a commitment to continuous improvement. A keen sense of visual art to guide, critique, and provide constructive feedback to creative teams.

• Ability to work efficiently under pressure and within tight deadlines.