Receive, analyze the customer's requirement about products: technical document, samples, and coordinate with relevant departments.
Making costing and doing WFX (ERP system for Garment feild) function relation to production.
Check & make quotation, submit to manager for approval.
Work directly with customer and solve t issues which related to sample development, quality, delivery.
Follow up closely the communication, documents, and updated information of products & customer's requirements.
To follow-up T & A on a regular basis to ensure all sample approvals are done timely.
Collaborate with relevant departments to feedback, solve the customer's complaint, concerns related to sample quality.
Coordinated with technical, pattern team and production teams to delivery timely support to planned campaigns.
Manage sample orders with vendors, customers, and internal parties to ensure on time sample delivery and customer satisfaction.
Create and enhance long-term business relationships with customers to maximize business growth and opportunities.
Provide advice and suggestions on product design to facilitate cost-saving and enhance product sale.
Other tasks as required by Manager.
Other duties as assigned. The above is intended to describe the major responsibilities and requirements for this position. It is not to be construed as an exhaustive statement of all duties, responsibilities, or requirements.
Job Requirement
- Good at communication, presentation, and negotiation skills
- Good at English
- Good team player who can work in a fast-paced environment.
- Quick response to customers and a strong sense of customer orientation
- Proactive, positive, and self-motivated with the ability to work without close supervision.
- Experienced in fabric/trim sourcing is an advantage.
