23/04/2024
Customer Service , Medical / Healthcare , Interpreter/ Translator
Permanent
Competitive
2 - 3 Years
Experienced (Non - Manager)
30/06/2024
- Receptionist responsibilities included: Welcome patient and patient relatives, anticipate the need to customer, give instruction to them as requested or needed. Handle phone call related to non-medical matter.
- Secretary works: Review discharge document and remind doctor to finish it before patient discharge, collect signature of doctor on discharge document. Scan discharge document. Return document to patient. Make appointment
- Charging responsibility: Charge correctly and appropriately follow the procedure and on time. Check charge before patient discharge. Check charge of other staffs in the team. Explain charges to patient and patient relatives.
- Liason with related people (Doctor and nurses) in case patient need additional explaination about the medical services.
- Handle certificate of birth / Certificate of hospitalization / Certificate of Death
- Handle month statistic report of the department activities.
1. Qualification: Graduated from the University of economics, finance or insurance, business administration.
2. Experience: At least 2 years experience working in foreign companies.
3. Skills and knowledge:
- Ability to work carefully detailed
- Ability to communicate and behave with customers ingenuity.
- Honesty, dedication, careful, intelligent
4. Foreign language(s): Fluent in English (4 skills).
Similar jobs
