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Mô tả Công việc

POSITION TITLE: ACCOUNT INTERN

KEY RESPONSIBILITIES:

Clients Management:

Responding to clients’ questions quickly and effectively through all of our communication channels such as social media, phone and emails.
Be proactive in sourcing new clients besides Maido’s customer data.
Unearth new sales opportunities through networking and turn them into long-term partnerships.
Evaluating Maido’s customer data to consult customized marketing plans for each client’s specific needs.
Respond to complaints and resolve issues to the customer’s satisfaction and to maintain the company’s reputation.
Remain in regular contact with your clients to understand and meet their needs.

Internal Management:

Learning and understanding Maido’s services and products to consult clients.
Supporting operations team and maintaining clients for AS (Account Senior) & AM (Account Manager).
Supporting AS & AM in data tracking to ensure that the data are always precise and fully provided to clients and GM (General Manager).
Supporting AS & AM in research data to implement clients’ plans efficiently.

REQUIREMENTS:

An ideal candidate must be:

A bachelor's degree in marketing, communication, or a related field.
Freshsers and undergraduates are welcome.
The comprehension of using a huge range of social media (FB, Youtube, Tiktok, Instagram), and AI tools (ChatGPT).
Expert in using Canvas, Capcut & others online apps.
Proficiency in crafting digital content for social media platforms and fundamental skills in setting social media advertisements such as Facebook, TikTok, and Shopee.
Working from Monday (offline) to Saturday (online).