Admin Intern

Receive and process all customer booking requests via phone, email, messaging, and other online platforms.

Schedule appointments efficiently, optimizing spa workload.

Confirm appointments with customers and send reminder notifications.

Manage the booking system, updating customer information and appointment schedules accurately.

Answer customer inquiries about services, schedules, and related information.

Handle booking-related issues such as rescheduling and cancellations.

Report daily, weekly, and monthly booking status.

Coordinate with other spa departments to ensure the best customer experience.

Female, with a presentable appearance.

Excellent communication skills, pleasant voice.

Good organizational and time management skills.

Proficient in office computer skills and booking management software.

Ability to handle situations flexibly and quickly.

Careful, meticulous, and highly responsible.

Basic English communication skills.

Knowledge of the spa industry is an advantage.

Proficiency in Mandarin Chinese is a plus.