Thông Tin Tuyển Dụng
[AEON LONG BIÊN] Trưởng quầy Dịch vụ Khách hàng
Cấp bậc | Trưởng nhóm / Giám sát |
Lương | $ Cạnh tranh |
Hết hạn nộp | 08/07/2024 |
Ngành nghề | Bán lẻ / Bán sỉ , Bán hàng / Kinh doanh , Dịch vụ khách hàng |
Kinh nghiệm | 3 - 5 Năm |
09/06/2024
Bán lẻ / Bán sỉ , Bán hàng / Kinh doanh , Dịch vụ khách hàng
Nhân viên chính thức
Cạnh tranh
3 - 5 Năm
Trưởng nhóm / Giám sát
08/07/2024
1.AEON Card activities
- Monitor money, all kind of voucher, promotional goods, promotion gift to make sure they are used properly and for right purposes.
- Brief all subordinates about promotion schemes to ensure clear understanding and proper execution.
- Oversee the resolution of any arising issues regarding locker, VAT invoices and customer point scheme.
- Daily monitor and ensure all working tools and equipment of the section are adequate and in good conditions.
- Resolve customers’ complaints raised by subordinates.
-Monitor all kinds of AEON card section’s reports.
2.Manpower management
- Plan Monthly Division’s duty roster and manpower schedule.
- Ensure sufficient manpower during business in ad-hoc situations.
- Monitor Group Leader(s), General Staff’s attendance and attire.
- Approve duty roster, shift plan raised by Group Leader(s).
- Be responsible for Group Leader(s) and General Staff’s performance.
- Take part in recruitment & selection activities for Division’s staffing.
- Motivate, training and develop staff in order to encourage their professional development.
- Identify potential staff for succession planning purposes.
- Build and promote team work spirit.
3.Rules and Regulations
- Follow all working procedures, the company’s policies, rules and regulations.
- Check, monitor, remind and guide Group Leader(s), General Staff to follow the rules and regulations.
4.Other duties
- Opening & closing Store.
- Be on duty and act as Line Manager’s roles when Line Manager’s not present at work (i.e. is on leave or on business trip).
- Other tasks or responsibilities as assigned by direct Line Manager and Store Manager.
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