1. C&B Operations
- Manage end-to-end payroll process in coordination with external vendors (payroll verification, reconciliation, payment timeline), ensure payroll accuracy, cost control, and timely salary disbursement
- Calculate and manage monthly incentives, commissions, and bonus schemes
- Oversee statutory compliance including personal income tax (PIT), social security, and mandatory contributions in each market
- Administer employee benefits programs (welfare, insurance, allowances, HMO, etc.) across markets
- Coordinate with vendors to ensure accurate filing, reporting, and payment of all statutory obligations
2. HR Policy & Performance Management
- Support development and implementation of HR policies (working rules, income policy, performance management, etc.)
- Partner with HRBP Manager and Business Heads to design and deploy KPI frameworks
- Monitor KPI execution and ensure alignment between performance and reward mechanisms
3. Reporting & Data Analytics
- Analyze HR data (labor cost, payroll variance, incentive effectiveness, etc.) to support decision-making
- Identify trends and propose optimization for C&B structure and cost efficiency
4. Employee Support & Governance
- Handle employee queries related to payroll, tax, benefits, and incentives
- Ensure clear communication and transparency of C&B policies