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CMC SAIGON  SYSTEM INTEGRATION COMPANY, LTD

Contact Center Specialist (Salary Upto 3000 USD)

CMC SAIGON SYSTEM INTEGRATION COMPANY, LTD
Ngày cập nhật: 14/11/2019

Thông Tin Tuyển Dụng

Phúc lợi

  • Bảo hiểm theo quy định
  • Du Lịch
  • Thưởng
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương

Mô tả Công việc

  • Writing the contact center solution, road map for a modern customer journey.
  • Making all the material for presentation such as: slide, document, demo system
  • Creating the BOM, technical proposal.
  • Leading technology contact center workshop with Customer and Partner.
  • Delivering customer training courses; application development, installation, troubleshooting
  • Creating and executing use cases for customer experience, other logic and user acceptance testing support

Yêu Cầu Công Việc

  • Bachelor of IT (SW engineering) or Telecom.
  • 3+ years previous CX experience in at least one of the roles of Pre-sales Consultant, Business Analyst and/or Consultative - 
  • Sales for Contact center solutions.
  • Strong written and verbal communication skills with a focus on needs analysis, positioning, business justifications and closing techniques
  • Ability to multi-task and manage multiple steams of work simultaneously
  • Ability to work and communicate effectively with internal stakeholders
  • Ability to solve complex technical and selling situations with proposed resolutions.
  • Ability to work effectively, independently and with team members to add value
  • Ability to display strong self-initiative and support recommendations with sound thinking and fact-based evidence (data, research, best practices, etc.)
  • Be self-motivated, flexible, and show initiative•Proven record of meeting/ exceeding established goals
  • Fluent in English
  • Willing to travel

Thông tin khác

  • Hình thức: Nhân viên chính thức

Giới thiệu về công ty

CMC SAIGON SYSTEM INTEGRATION COMPANY, LTD

http://cmcsisg.vn/Qui mô công ty: 300
CMC Saigon System Integration Co.,Ltd (CMCSI Saigon) is a member of CMC Technology Group, the Leading System Integrator in Vietnam (HCA 2016), top 200 Best...Chi tiết

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Contact Center Specialist (Salary Upto 3000 USD)

CMC SAIGON SYSTEM INTEGRATION COMPANY, LTD

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