A successful Outbound Specialist, Operations tends to be knowledgeable about a wide range of businesses and market dynamics. The ideal candidate will also have good problem-solving skills in order to provide solutions and suggestions that increase profitability and efficiency.
Provide assistance to customers with outbound shipments by informing them on schedule changes and resolving any other issues that arise.
Verify outbound documents and shipments schedule, input data into the system, issue Bills of Lading to customers, and release cargo.
Submit the e manifest to VN Customs, release the cargo booking, and send a pre-alert notification to overseas agents on time in order to meet the requirements of the client.
Update the container loading list, check VGM/discrepancies, issue the debit and credit notes to the customer & overseas agent on a timely basis.
Assist in uploading SI, issuing draft bill of lading, and revising bill of lading.
Follow the berthing schedule, complete the loading list on time, and handle other tasks (if any) to ensure that the vessel loaded cargo on schedule.
Follow up on demurrage, storage, and detention charges.
Assist with specific shipment applications, such as flexi-bags and OOG items.
Complete Weekly/monthly/quarterly/annual lifting reports for direct superior.
Receive and react to consumer emails and phone calls promptly and accurately. Liaise with other departments on ad hoc requirements (if any).
Perform any other duties assigned by the Manager.
What we offer:
5 working days per week
Working hour: 8AM - 6PM ( 1 hour for Lunch Break)
KPI bonus
Allowance, Annual salary review, Social Insurance, Tea Break, Birthday's Gift,...
Yêu Cầu Công Việc
Minimum Diploma, preferably in Supply Chain Management and Logistics
Preferably with 3 years of Operations in Liners related experience or equivalent.
Able to handle high volume of workload in a fast-paced environment.
Able to make value-added contributions in cross-functional teams.
Meticulous and able to follow through with tasks promptly.
Proficiency in Microsoft Word, Excel, PowerPoint, and google sheets is required.
Strong written and verbal communication skills in English.
