E-Commerce Specialist (6-Month Contract)

The role
This is a 6-month contract  to help re-launch our online store and grow sales to international customers. You will work closely with management and our Hong Kong office. For the right candidate, this role can lead to a long-term permanent position.

Key responsibilities

• Marketing and advertising: Plan and run online marketing and advertising campaigns (for example marketplace ads, social media ads, email) to drive traffic and sales, and track and optimise results.
• Influencer marketing: Find, contact and work with influencers and KOLs to promote our products.
• Store management: Manage and optimise our existing online store to improve customer experience and conversion.
• Product listings: Create and update product listings with titles, descriptions, size charts and specifications in English, optimised for search.
• Product content: Coordinate product photography and content, and make sure images and information meet platform requirements.
• Logistics and shipping: Work with our shipping partners on order delivery, including duties and taxes for EU/US customers.
• Customer service: Handle customer enquiries, returns and reviews.
• Reporting: Report sales, marketing results and recommendations to management regularly.