Head of Sales

Mô tả Công việc

· Reporting directly to the General Manager

· Manage and further build up the team of BDE/BDM, KAE/KAM, Inside Sales & Sales Support

· Support the team with sales and product related knowledge, joint sales calls and facilitate their customer approach in order to become more successful

· Support and develop strategic products & trade lanes and create a product portfolio for going to the market for an aggressive and sustainable growth

· Set up, measure, control and manage targets for the sales team

· Create and implement a sales strategy for the team and manage & share sales leads

· Sales lead management of in- and outgoing sales leads (CRM)

· Support, review and assist the sales team with quotations and tenders with assistance of the procurement team

· Prospect and collect information regarding new potential customers and establish individual qualified target account list

· Focus on acquisition of new potential customers and business

· Conduct training for the sales team

· Support the KAM team to retain existing customer base

· Lead and manage customer presentations and proposals

· Ensure smooth workflow between sales team and Customer Service department.

· Monitor day to day performance of Customer Service department and promote continuous improvement with assistance of the Customer Service Manager

· Complaint management together with the custom service team and the operations team

· Performance indicators:

• GP generated with new business within the country sales offices
• GP of own newly secured business
• On agreed objectives and duties, such as turnover and/or volumes

Yêu Cầu Công Việc

·       Motivator, negotiator and ability to inspire.

·       Excellent customer mind set

·       Motivated and driven by the wish to grow

·       Good communication skills and people manager

·       Minimum 10 years of experience and 3 - 5 years as a Branch/National Sales Manager in logistics

·       Familiar with air, ocean and road transportation business

·       Fluent in both English (written and spoken) and local languages