We look for a technology specialist to join our engineering section (level 3) in Global Digital Workplace Services Team. The person at this position will lead and execute major changes for our Collaboration and Productivity solutions primarily build on Microsoft 365 service, such as Exchange Online, SharePoint Online, OneDrive for Business, Teams, governance of Power Platform solutions.
Essential functions:
Designing, implementing and optimizing our Microsoft 365 components, primarily: Exchange Online, SharePoint Online, OneDrive for Business, Teams, Power Platform and Azure Active Directory
Work and Administer ManageEngine Service Desk Plus
Whenever required work with other Digital Workplace services/products
Accountability of security posture of above listed components and other that are part of M365
Deliver Standard Operating Procedures and contribute to building knowledge base
Following IT Service Management principles
Yêu Cầu Công Việc
Knowledge, skills and abilities required to fill the job:
At least one year of experience administration working with cloud configuration management tools like Exchange Online, SharePoint Online, Teams and Azure Active Directory
Scripting experience in PowerShell, MS Graph
Support AI based initiatives in Digital Workplace
Automate Service Desk work in the area of Collaboration & Productivity, maximizing productivity.
Accuracy and attention to detail, with good prioritizing skills
Ability to work unsupervised using own initiative
Excellent communication skills, with a customer-oriented approach, languages: fluent English.
