Logistics Operation Manager

Mô tả Công việc

1. Logistics Operations Management

- Oversee logistics daily operations across all regions: Central, Southeast, HCMC, Mekong, and Hanoi.

- Manage multiple warehouses: Da Nang, Binh Duong (Newland, Vietnam Japan, Cuu Long), HCMC (District 7, District 9, Binh Tan, Hoc Mon), Can Tho, Hai Phong, Ha Noi and any new facilities.

- Coordinate transportation and delivery via company fleet and third-party logistics, including inter-branch movement (South to Hanoi/Hai Phong).

- Maintain strong communication with Depo managers and staff to resolve issues and improve performance.

2. Capacity Planning & KPI Execution

- Ensure sufficient storage and delivery capacity for current and new SKUs/brands.

- Align logistics operations with the company’s annual plan and departmental KPIs.

- Collaborate with Sales, Business Development to manage internal stock transfer to ensure meeting expected CSL

3. Inventory Control

- Conduct daily, quarterly, and annual inventory audits per SOP.

- Minimize discrepancies between system data and actual stock

- Train warehouse staff in inventory procedures and maintain training records.

4. Hygiene & Temperature Compliance

- Implement hygiene and temperature controls as per SOP and regulations.

- Train warehouse teams and document compliance activities.

5. Safety Management

- Enforce safety protocols across all logistics operations.

- Provide safety training and maintain records.

6. Customer Services

- Deliver responsive services to internal departments, suppliers, and customers.

- Promote a customer-centric mindset across logistics teams.

- Conduct service training and track performance.

7. People Development & Coaching

- Foster a culture of continuous learning and improvement within the logistics team.

- Identify skill gaps and provide coaching, mentoring, and development plans for staff at all levels.

- Support career growth and succession planning through structured feedback and performance discussions.

- Align team capabilities with evolving business needs and operational goals.

8. Performance Monitoring & Reporting

- Monitor logistics performance, capacity utilization, and delivery metrics.

- Conduct regular team weekly and monthly meetings to review gaps and opportunities for improvement.

- Present findings and recommendations to HOD & BOM.

9. Compliance & Other Duties

- Ensure strict adherence to company policies, supplier regulations, and Vietnamese law.

- Execute additional tasks assigned by BOD, suppliers, or customers.

Yêu Cầu Công Việc

- Bachelor’s degree in Logistics, Supply Chain Management, Industrial Engineering, or related field.

- 5+ years of experience in logistics, warehouse operations, or supply chain project management.

- Proven track record in infrastructure planning, SOP development, and cross-functional collaboration.

- Strong analytical, organizational, and communication skills.

- Proficiency in logistics software, WMS, TMS, and project management tools

- Experience in multi-site logistics operations.

- Knowledge of lean principles and continuous improvement methodologies.

- Familiarity with automation and digital transformation in logistics.