Regional Retail Operation Manager (North)

Mô tả Công việc

JOB PURPOSE

Develop and manage execution of retail strategies to strengthen brand retail position and ensure profitability.

Lead retail function including sales (wholesales & retail), counter operations and customer service to achieve Brand objectives.

ROLE & RESPONSIBILITY

Essential business activities expected from this position:

Planning

- Propose retail strategies based on approved Brand business plan.

- Based on marketing directions, plan sales forecast by category, product line

- Prepare and propose human resources plan to support retail strategies and plans.

- Monitor inventory levels and order new items

Sales target

- Develop and monitor key performance indicators for retail targets.

- Propose and lead sales activities (e.g private sales, private events, agents and ad-hoc activities).

- Analyze customer profiles and give inputs to Training Manager in designing dialogues for different customers.

- Analyze sales reports and seek for feedback from counters to propose measures to achieve sales target.

- Coordinate with Marketing team to create activities to achieve sales target.

Ensuring profits

- Manage retail budget. Adjust if needed and find ways to optimize budget to achieve brand’s profits.

- Do post review for sales activities and suggest how to improve.

New Business Development

- Identify business opportunities and suggest improvement areas.

- Lead corporate sales activities.

Customers and other external relationships

- Establish and maintain quality relationships to external partners, agencies, VIP customers to take appropriate actions to market needs and provide win-win solutions.

Others (5%)

- To execute ad-hoc operations or projects as requested by the Company

- To take other assignments from Brand Manager

QUALIFICATION & EXPERIENCE

Required diploma and/or level of professional experience:

- University BA graduate.

• Experience in the retail environments and experience in new store openings.
• At least 10 years of working experience as Manager level. Experience in high-end industries or alcoholic beverages, Cigar is preferred.
• Experience in managing training, mentoring and supervising new team members.
• Proven track record in sales and relationship development.
• An established track record in meeting deadlines, achieving KPI’s and new store openings.
• Fluency English.