Sales Gallery Attendant

1.      Customer Reception & Experience

•       Welcome and guide customers at the SGSU and service introductions.

•       Handle incoming calls and ensure prompt, courteous responses.

•       Receive, address, and escalate customer feedback to relevant departments; report issues to the supervisor promptly.

2.      Operations & Ambience Management

•       Supervise and maintain cleanliness, ambiance, and service readiness of the SGSU through daily coordination with third-party service providers (cleaning, security, landscaping, scent, floral services…).

3.      Inventory & Asset Management

•       Manage and maintain SGSU assets used for customer visits and daily operations.

•       Monitor and restock hospitality supplies such as F&B items, towels, shoe covers, stationery, etc., to ensure full readiness.

4.      Coordination & On-site Control

•       Coordinate with the Sales Team and other departments during events held at the SGSU.

•       Work with the building & SGSU ’s security team to address improper behavior by visitors or outsourced staff.

•       Support compliance and supervision of external agency sales representatives when internal Sales are absent.

5. Reporting & Administration

•       Update and submit daily reports in the CRM system.

•       Prepare, track and manage monthly operating expenses for the SGSU.

•       Perform administrative duties, including:

•       Managing inbound/outbound documentation

•       Archiving and maintaining all relevant SGSU operational files

•       Preparing and submitting purchasing requests and monthly service payment documentation

•       Renewing, managing, and tracking contracts with third-party service providers

•       Submit weekly, monthly, quarterly, and yearly operational reports as required.

•       Perform other tasks assigned by the supervisor.

•               College or bachelor’s degree in hospitality management, Business Administration, English, or Communications.

•               Minimum 2 years of experience in front desk, customer service at office buildings, real estate environments.

•               Excellent interpersonal and customer service skills.

•               Honest, proactive, team-oriented, cheerful, and sociable.

•               Willing to work in shifts based on business needs and work across different sites when required.

•               Fluent in English (spoken and written).

•               Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint).

•               Age between 25–35; well-groomed appearance. Minimum height: 1.70m (male), 1.60m (female).