Senior Leasing Executive - Luxury shopping mall

 RESPONSIBILITIES:

1.       Leasing Documentation & Legal Administration

·       Draft and manage professional Offer Letters, Lease Agreements, Addendums, and Proposals related to the operational activities of potential and existing tenants.

·       Prepare and finalize technical dossiers including Premises Handover Minutes, Inventory Checklists, and Acceptance Certificates for leased areas.

·       Compose and respond to official correspondences/dispatches to tenants with a professional and sophisticated tone, ensuring alignment with the Board of Directors' directives.

2.      Tenant Sales Data & Performance Reporting

·       Collect, consolidate and verify weekly and monthly sales data (turnover) submitted by all tenants (“TOS” – turnover sales).

·       Maintain a clean, structured tenant sales database and ensure timely, accurate reporting from each tenant.

·       Produce weekly and monthly tenant sales reports, including performance by category, floor, zone and individual tenant.

·       Analyse sales trends, sales density (sales per sqm), year-on-year and month-on-month performance, and flag under performing or outperforming tenants to the Sales Manager.

·       Support turnover-rent calculations and reconciliation with the Finance team where applicable.

·       Prepare clear charts, dashboards and commentary to support management decisions on tenant mix, leasing strategy and renewals.

3.       Tenant Relations & Business Development Support

·       Manage the Leasing Hotline, acting as the first point of contact for prospective luxury brands; professionally identifying and screening tenant requirements.

·       Support the Leasing Manager to negotiate contract renewals and extensions with existing tenants.

·       Coordinate with the operations team for "Floor Checks" and physical premise handovers to ensure the space meets luxury brand standards.

·       Maintain high standards of formal language in both written dispatches and face-to-face interactions with premium brand representatives.

4.            Tenant Prospecting & Outreach

·         Identify and research potential tenants aligned with Trang Tien Plaza’s repositioning strategy and target tenant mix (premium fashion, lifestyle, F&B, beauty and experiential concepts).

·         Build & maintain a tenant prospect database covering domestic and international brands.

·         Support cold outreach, follow-ups, site tours and pitch presentations to prospective tenants.

5.            Market Research & Reporting

·         Conduct marker and competitive research on retail trends, tenant performance, rental benchmarks and consumer behaviour in Hanoi and Vietnam.

·         Support the Sales Manager with data analysis, presentation and inputs for management and investor reviews.

     REQUIREMENTS

1.       Education & Experience

·       Bachelor’s degree in Business Administration, Law, Economics, or related fields.

·       Minimum 2-3 years of experience in Sales Admin, Leasing Coordinator, or Assistant roles within Luxury Retail, Premium Real Estate, or 5-star Hospitality sectors.

2.       Skills & Competencies

·       Strong proficiency in Microsoft Office / Google Workspace, with advanced Excel/Sheet skills (pivot tables, lookups, basic formulas, charts) for sales data analysis and reporting.

·       Comfort working with numbers – collecting, cleaning and analysing sales data and turning it into clear insights.

·       Working knowledge of AI tools (ex.: ChatGPT, Claude, Gemini or similar) for draftfing, summarizing, market research and productivity.

·       Basic ability to read or update floor plans (CAD/Technical drawing interpretation).

·       Fluent in Vietnamese and English (another language is a plus).

·       High attention to detail and precision in document drafting.

3.       Personal Attributes

·       Service Mindset: Proactive and sophisticated support for both internal stakeholders and external premium partners.

·       Collaborative and adaptable in a dynamic environment.

·       Results-oriented and committed to continuous improvement.

·       Discretion: Absolute confidentiality regarding tenant contracts and strategic business data.

·       Professional appearance and strong interpersonal skills suited to a premium customer-facing mall environment.