Senior Retail Operation Specialist (Chuyên Viên Vận Hành Chuỗi Cửa Hàng Vinamilk)

Mô tả Công việc

ĐỊA BÀN LÀM VIỆC ĐANG TUYỂN

_MIỀN BẮC Bắc Giang, Bắc Kạn, Bắc Ninh,Cao Bằng, Điện Biên, Hà Giang, Hòa Bình, Lai Châu, Lạng Sơn, Lào Cai, Phú Thọ, Sơn La, Thái Nguyên, Tuyên Quang, Vĩnh Phúc, Yên Bái,

_MIỀN DUYÊN HẢI: Hà Tĩnh, Huế, Nghệ An, Quảng Bình, Quảng Trị, Thanh Hóa

=> Location base 1 trong các tỉnh này, sắp xếp địa bàn làm việc (Đi tỉnh)

- Design, build, and execute a smooth operation flow at store end-to-end.

- Manage and follow up to ensure that all operation processes for stock management, sales, and other reporting systems are in place and running effectively.

- Understand current and future DTC business and trends, anticipate challenges, and provide appropriate solutions with a balance of brand equity and DTC excellence.

- Drive overall DTC operation efficiency to support front-line needs.

- Manage and monitor stock levels as well as stock mix to maximize stockholding at store and online.

- Ensure smooth operations are conducted regularly at the store to implement all guidelines and look into the well-being of the sales team.

- Conduct monthly meetings with Category, HOBs, and CM to disseminate information, gather feedback on process pain points, and develop solutions.

- Ensure effective analysis and utilization of reports according to business needs.

- Monitor Sales & Ops executives to ensure timely preparation and submission of monthly planning and reports.

- Work closely with the MKT & CRM department to run campaigns and promotion plans effectively.

Yêu Cầu Công Việc

- 3+ years of experience with large-scale project management with a minimum of 5+ years executing on customer service.

- Proven ability to improve a retail customer experience by recommending data-driven changes.

- Ability to quickly develop wide-ranging cross-functional partnerships and establish productive relationships to address complex problems.

- Ability to self-direct and problem-solve in sophisticated, ambiguous, or constantly evolving environments while balancing multiple workstreams.

- Experience in directly building, managing, and developing a diverse team of varying experience levels.

- Critical thinking and result-oriented.