SERVICE AND OPERATION ASSOCIATE

Coordinate and track the daily activities of the warehouse. Prepare documentation for incoming and outgoing shipments

Manage the entire order process

Manage, process, and invoice retail orders on the company's system and e-commerce platforms. Support to answer customer questions related to orders.

Managing domestic and international shipping by container, LTL, and parcels; handling shipping-related issues.

Inventory management, inventory control planning, and purchase planning for each quarter.

Make related reports to superiors weekly and monthly.

Coordinate relevant departments to ensure the company's operations are effective.​

Benefits:

Salary: 10.000.000 – 14.000.000 đ

Social insurance and annual leave benefits

Annual health check, annual travel

Year-end bonus

Opportunity to work in an international and collaborative working environment

Working time: From Monday to Friday, (8h-12h, 13h30 -17h30)

Flexible remote working options

Possess a University/College degree

Good in reading and writing English

More 1 years relevant working experience in International Logistics, Export-Import, or Retail Market

Experience in inventory, stock, distribution, and replenishment planning of materials and products.

Familiarity with SOPs and Guidelines. Ability to read, understand, and grasp the issues and accurately implement the requirements from SOPs

Experiences with ERP, Odoo, and EDI systems, and well-handling communication with system supporters is a plus.

Experiences with E-commerce websites (Amazon, Walmart, Shopify, Shopee, Target, …) is a plus

Well reading and customer service writing skills in English. Ability to work independently, well self-research, hard-working, carefully, and logically

Working well under pressure