Technical Services Executive (English & Chinese speaking)

Report to Technical Services Manager.

Job Purposes:

•     Provide quality technical services to brands and customers Structure Component in the Footwear and Accessories business.

•     Support the Global footwear technical goals conducting training, seminar, product recommendation, development and trials.

•     Support the Sales team to develop a profitable sales argument in favour of the Coats offer for Structure Component.

Key Responsibilities:

•     Provide technical support and problem solving for customers Structure Component.

•     Technical service support to Buyers/ Buying Offices/Customers.

•     Provide technical training – internal and external, seminars, workshops, PES, technical presentations on company, product/brand promotion.

•     Conduct Factory Technical Audits, consumption and product analysis as required/requested.

•     Build close relationships and support sales team to develop sales of high value products.

•     Support all activities for testing or implementation of Global Technical Initiatives.

•     Support Structural Components new developments.

•     Reporting:

+ Report to direct manager for key issues as they arise. 

+ Provide on time weekly Technical Reports Direct manager copied to Asia Manager Yearly.

General Requirements:

•     Bachelor's degree.

•     Experience in footwear industry or related industry; proven experience in R&D, Quality Control or Technical functions at T1 manufacturing is an advantage.

•     Fluent in English; proficiency in Chinese speaking is preferred.

•     Excellent communication skills, flexibility and adaptability.

•     Willingness to travel for work.