Trưởng Nhóm Home Coordy (Nội Thất - Gia Dụng)

To be responsible of the group’s sales achievement, gross profit, loss, ordering, backroom and selling area management, staff and promoters management, prepare periodical report, make necessary preparation for stocktaking, Membership, Mommy day and Public Holidays.

1.Operations duties
2.Sales and Profits
3.Manpower management
4.Rules and Regulations
5.Other duties

Operations duties
a. Merchandise management
- Supervise General Staff to ensure:
• Merchandise is fully replenished, in good conditions & quality, avoid OOS.
• All displayed merchandise complies with the schematic plan, POG, or the supervisor's/merchandiser's instructions, and all prices match the corresponding price cards.
• Price checking on POS/SST and changing price label (if necessary) is completed before store opened.
- Order stock with Supervisor / MD and receive stock from MMD/RDC.
- Manage stock inventory and repeat order when inventory drops to a specific level. Return and exchange damaged goods.
- Support Home Coordy with monthly Stock Take as directed by supervisor.
- Attend bi-annual Stock Take as scheduled.
b. Non-merchandise management
- Supervise General Staff to ensure:
• Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions
• Sales floor is kept clean & tidy. Fire safety procedure is carried out properly.
'- Order POP, Big POP, POSM, execute POP Big POP, POSM exhibition, check POP Big POP, POSM to ensure correct and adequate information
- execute floor opening and closing
- check and verify variances in stock & sales figures after stock Take and make report to Line Manager
c. Customer service
- Provide good Customer services to encourage “plus selling”. Be polite and listen alternatively to Customer needs.
- Get information and introduce to customers about new arrivals, promotions, policies regarding to payment, returns/exchanges, etc.
- Handle complaints

Sales and Profits
- Co-ordinate with MD & SV to execute promotion schemes.
- Identify low sales items and not good quality. Estimate consumer demands and advise merchandising dept (MD & SV).
- Keep records of purchase orders, sales. Report periodically about top sales, promotion sales results, market survey/competitor survey.
- Provide every day sales figure of concess counter for promoters
- Support cashier in return/exchange merchandise as required.

Manpower management
- Plan and prepare duty roster, shift plan and assign subordinates on duty.
- Ensure sufficient manpower during business in ad-hoc situations.
- Ensure General Staff and Promoters’ attendance and attire.
- Be responsible of General Staff’s performance.
- Identify and reduce unnecessary tasks to increase staff productivity.
- Regularly train and motivate subordinates in daily works.
- Identify potential staff for succession planning purposes.
- Build and promote teamwork spirit.

Rules and Regulations
- Follow all working procedures, the company’s policies, rules and regulations.
- Check, monitor, remind and guide General Staff and Promoters to follow the rules and regulations.

Other duties
- Closing floor in charge.
- Support other departments as necessary.
- Other tasks or responsibilities as assigned by Supervisor, MD Manager.

Qualifications

• College graduate.
• At least one-year related experience in retailing business or supermarket environment.
• Be able to work at shift & on Public holidays.
• Have ability to relocate to other Stores as per Company’s assignment is a plus.

Preferred skills

• Good communication, problem solving and leadership skills.
• Customer focused.
• Self-disciplined with ability to work independently.
• Good presentation and sales skill.
• Computer literate (Word, Excel & Powerpoint).
• Ability to communicate in English (verbal & written).

Benefits

• 13 month salary
• Performance bonus
• Transportation allowance
• Meal allowance
• Attendance allowance
• Staff purchase
• Premium healthcare after 1 year of employment
• Full salary social insurance
• 13 days annual leave
• Many opportunities of development (transfer, promote)
• Training and learning development