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RGF HR Agent Vietnam Co., LTD

110142 - Customer Support (for German Customers) - Gaming

RGF HR Agent Vietnam Co., LTD
Location

Ho Chi Minh

Maps
  • Salary

    11 Mil - 19 Mil VND

  • Experience

    Over 1 Years

  • Job level

    Experienced (Non - Manager)

  • Deadline to apply

    25/11/2024

Benefits

  • Insurance
  • Travel
  • Incentive bonus
  • Healthcare
  • Training Scheme
  • Salary review

Job Description

- Work Location: Work in home, in HCMC

- Monthly Salary: 11M ~ 19M VND Gross

<Position Objective/Expectation >
- Customer support for games developed by Japanese companies

<Job Responsibilities>
・Sending emails to end users (German)
・Escalating to game developers in Japan
・Researching by using management tools
・Communicating with the company about some problems and how to respond to them
・Inquiring analysis
・Reporting to Manager

[Work environment]
・Communication: Slack, Skype
・Tools used: Google Workspace

Job Requirement

<Necessary Skill / Experience >
・Language:
  - German:  Business Level. ( Candidates with C1 or C2 certification/ Candidates with studying abroad experience in Germany or working experience in German. B2-level candidates who use German in their daily work will be considered) 
- English - Conversational Level  for internal communications/meetings
・Working Experience: Not required/ Open for Fresh Candidate
・Others: 
- Having good communication skills
- Having reporting skills

NOTICE: 

Only shortlisted candidates will be approached by RGF's consultant. Your resumes will be recorded in our system, and you will receive our Job Introduction Auto-email with suitable jobs in the coming time. Please check your email regularly to get our vacant job. Thanks so much!

More Information

  • Degree: Bachelor
  • Age: 22 - 40
  • Salary: 11 Mil - 19 Mil VND
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