Chăm Sóc Khách Hàng (Customer Service )

Job Description

What You Will Do

- Follow and receive SI, VGM from shipper

- Make HBL, MBL

- Make AN for import shipment

- Send Pre-alert to agent. Keep tracking vessel status & updating to customer/agent.

- Follow shipment until cnee received cargo.

- Check and input cost/sell to the systems, complete file and transfer to Account Dept

- Create and update SOP for each customer.

- Handle daily complaints & problems

- Report problems to Supervisor

- Other tasks assigned by management.

Job Requirement

What You Are Good At

-          College / University (Foreign Trade)

-          Word, Excel, Outlook

-          Good English skills

-          1 years experienced in freight forwarding.New graduates are accepted

-           Good knowledge of freight forwarding & Logistics Field is preferable