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Location

Ho Chi Minh

Maps
  • Salary

    Competitive

  • Experience

    3 - 5 Years

  • Job level

    Experienced (Non - Manager)

  • Deadline to apply

    31/03/2025

Job Description

  • Carry out mainly tasks assigned by line manager.
  • Handling telephone calls/messages in a timely and professional manner and respond to inquiries from guests via telephone or email, or chat apps.
  • Make booking for guests with room, sport activities as golf tournament/ casino…, dinning, transport, banquets…
  • Manage guests’ information and profile.
  • Accessing to get guests’ information and profile on Patron and Opera software.
  • Organize and coordinate tasks for meetings, conferences, set up conference calls and take messages and minutes during meetings, travel arrangements.
  • Perform administrative tasks, including filing and photocopying.
  • Write emails, memos and letters.
  • Implement and/or develop office procedures and record systems.
  • Prepare and manage correspondence, reports and documents, maintain schedules and calendars.
  • Support to organize internal and external events.
  • Welcome guests and initially deal with complains and concerns.
  • Offer guests aftersales service and follow up.
  • Prepare office equipment, manage office supplies.
  • Possible to travel for work in Hotram, Ba Ria Vung Tau when needed.

Job Requirement

  • BA in Language or Business Industry.
  • Fluent English, Korean is a plus.
  • Computer skills - advanced level.
  • 5 years’ experience in relate job.                   
  • Team player.                                                 
  • Proactive and self-motivated.                         
  • Excellent telephone manner. 
  • Adaptable/flexible.            
  • Able to prioritise workload effectively.
  • Attention to detail.
  • Calm under pressure.

More Information

  • Degree: Bachelor
  • Age: Unlimited
  • Salary: Competitive
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