2. VOIP: issue, setup, manage the VOIP phone system.
3. Support:
Support Head Office,support for end user which is in different location.
Delivery support at maintenance/ remodeling/ upgrade.
Train for new member about the software and hardware.
Motivate people to work with right direction and provide technical support to the users.
4. Hardware:
Solve outage and replace detective hardware
Contact User service/ IT helpdesk on defective hardware
Check and maintain label printers, barcode printers, peripherals
Check and maintain office equipment: printers, photocopier, fax…..
General check on desktop,laptop and infrastructure
Maintain data center (servers, UPS, PaBX, network devices)
Setup ,monitoring ,maintain CCTV system
5. Data backup
Change backup tapes according to data backup procedure
Transfer tapes to Head Office for off-site storage
6. Suppliers
Order consumable suppliers (IT equipment,paper, ribbons, printer cartridges, batteries…)
Manage stock of consumable suppliers.
Make monthly payments to vendors and the internet service provider.
7. System and application:
Support daily business process, trouble should and advise solution
Work with AS400 ERP, database and Microsoft product.
Programming / developing new apps
Roll out applications
Fix Asset management Hardware & software license
Job Requirement
Education
Degree in computer science, automatic control and other related fields;
Strong skills and experience without IT diploma is also acceptable
MSCE, CCNA certified is preferred but not a must.
Experience
3-5 years in company IT department experience or meets equivalent skill requirements
Knowledge of:
Basic network technology
General knowledge of Microsoft Office Products , Windows2000 AD, MS Exchange
Microsoft Exchange server
Microsoft SQL
Good sense of company information security.
Knowledge of installation, configuration, operation and troubleshootingon Microsoft operating systems such as: Active directory, File server, DNS, DHCP…
Experience in IT Service Management, ability to support end users in handling basic hardware problems on laptops, PCs, and printers, common situations in the office such as Windows, and Office.
Skills and Abilities
Good command of English both reading and writing.
Good time & conflict management skills, multi-task processing ability.
Manage our fixed asset and set up safety stock.
Ability to work in different locations
Team Work
Systematic thinking and the ability to proactively organize and arrange work
job_jobs_detail_job_location
Ba Ria-VT
Lot E, D3 Street, Phu My 3 Specialized Industrial Park, Phuoc Hoa Ward, Phu My Town, Ba Ria - Vung Tau Province
