Online Commercial Specialist (Web App)

Job Description

- Create, develop, and manage O2O activities (Online to Offline or Offline to Online) and promotions to enhance the customer experience.

- Conduct research and analysis on customer behavior in Omni channel purchase, using data to identify trends and needs and recommend best solutions.

- Monitor and be accountable for KPIs relating to new customer acquisition, cost, revenues, and engagement levels across both online and offline channels.

- Work collaboratively with relevant functional teams to create features for the website/app or new products that improve user experience and conversion rates.

Job Requirement

- Bachelor’s degree in Business Administration/Marketing/Economics

- 1-3 years of experience in a similar field, preferable with experience in organizing and implementing O2O activities in retail organizations

- Familiar with E-marketing and Online media

- Excellent interpersonal/communication/negotiation skills

- Optimistic & Business Mindset