Training/ L&D Supervisor

Job Description

Training supervisor responsibilities include enhancing Leader’ skills, performance, productivity and quality of work:

• Identify training and development needs through job analysis, appraisal schemes and regular consultation with department heads/ Operation Managers
• Work in a team to design and expand training and development programs based on the needs of the resort and hosts.
• Plan, develop and provide training and host development programs using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, role plays, scripted service verbiages and workshops.
• Evaluate instructor performance and the effectiveness of training programs, providing recommendations for improvement.
• Make annual training plan and training calendar for leadership programs with action plans.

Job Requirement

• Bachelor's degree in a relevant field (e.g., HR, Education, Business). Relevant certifications in training and development are a plus. 
• Good at English
• At least 5 years’ experience in L&D development
• Proven record of delivering Trainings/ Workshops for Leaders (level AM and above)
• Tech-savvy, innovative approach in learning & development. 
• Proficient with Microsoft Office Suite or related software. 
• Excellent verbal and written communication skills, presentation skills
• Proactive, open-minded, and adaptable in fast-paced and dynamic working environment.