ECOMMERCE AND DIGITAL SUPERVISOR

Mô tả Công việc

KEY ACCOUNTABILITIES:

1. Planning:

• Develop monthly and quarterly activity plans for Shopee and TikTok Shop for the Genkai Seaweed brand

• Propose marketing and communication strategies to increase order volume and revenue on other e-commerce platforms

1. E-commerce platform operation:

• Take primary responsibility for managing the Shopee and TikTok Shop channels of Genkai Seaweed

• Manage and update products on the Shopee and TikTok storefronts

• Participate in e-commerce platform programs

• Review and adjust images and content to align with the storefront theme and each marketing campaign

• Monitor the status, process orders, and handle customer complaints

• Run internal platform advertisements, ensure sales targets are met, and increase revenue

• Organize and implement campaigns and livestream programs to boost platform sales

• Optimize shop metrics to achieve the best performance (response rate, order cancellations, returns, etc.)

• Collaborate in promotional campaigns provided by BD/KAM

• Propose participation in exclusive platform programs with BD/KAM

Yêu Cầu Công Việc

REQUIREMENTS:

• Bachelor's Degree in Marketing, Ecommerce, Economics, or related

• At least 3-year experience in the role of operating e-commerce platforms

• Experience in the FMCG with foods industry is a big plus

• Experience in brand and customer retail management

• Knowledge of online technologies and their use in delivering customer and business benefit

• Good at time management and teamwork skills