Thông Tin Tuyển Dụng
HCM - Operation Executive - Lush
Cấp bậc | Nhân viên |
Lương | $ Cạnh tranh |
Hết hạn nộp | 10/10/2024 |
Ngành nghề | Bán lẻ / Bán sỉ , Bán hàng / Kinh doanh , Dệt may / Da giày / Thời trang |
Kinh nghiệm | 2 - 3 Năm |
01/10/2024
Bán lẻ / Bán sỉ , Bán hàng / Kinh doanh , Dệt may / Da giày / Thời trang
Nhân viên chính thức
Cạnh tranh
2 - 3 Năm
Nhân viên
10/10/2024
RESPONSIBILITIES AND DUTIES – APPOINTED AREA:
1. Sales Performance:
- Utilize insights to adjust business strategies and stay ahead in the retail landscape
- Analyze financial reports and make data-driven decisions to achieve sales targets.
- Report and manage the overall sales performance
2. Operation
- Ensuring Store VM quality following Brand guideline
- Monthly/Weekly stock inventory, order management, forecasting and coordination for stock movement management
- Store system update, product transfers, system updates for new products, and payroll input
- Responsibilities and coordination for cover stock rotations, wastage input, maintenance, product data management, shop window printing
3. Shop Development Visits and Calls
- Conducting a two-day development visit so that each manager receives one per year.
- Measuring the Customer Experience and Communication skills demonstrated by the manager and team.
- Using the development visit guidelines to support the delivery of tailor-made learning, coaching and feedback to managers based on key areas of potential.
- Completing relevant paperwork and following up on actions set in a timely manner.
4. Probation Reviews:
- Conducting a one-day review at the end of a new manager’s probation period to evaluate the Customer Experience and Communication skills expected on the back of New Manager Training.
- Completing review form paperwork and following up on actions set at a review in a timely manner.
5. Training Shops and New Manager Training:
- Communicating and coordinating new manager training plans with training shop managers.
- Maintaining the ‘New Manager Training’ guidelines to ensure the training is always up-to-date, relevant and effective.
- Reviewing and developing training shop managers.
- Monitoring the performance of the training shops.
6. New Shop Openings / Relocations:
- Customer experience, team and personal development support to manager before, during and after the opening / relocation of their shop.
7. Performance Management:
- Implementing and supporting managers through performance improvement plans when related to FOP’s.
8. Shop Cover/Holiday Log:
- Keep up to date record of manager’s holiday.
- Support managers with shop cover.
9. Other Work:
- Collaboration and communication with Retail Operations and People Support.
- To attend meetings as and when required.
- Any other tasks as required, depending on the needs of the team and business.
- A proven success story in Retail Management, preferably experience in managing multiple stores or Country Retail Management.
- Excellent Customer Service Skills and a passion for our customers.
- Thorough knowledge of the Brand and its current Global direction.
- Exceptional team player with proven ability to lead through influence and support.
- Comprehensive financial understanding and business analytics.
- Expertise in Coaching and Feedback.
- Exceptional Training and Development Skills.
- Effective Communication skills and presentation skills.
- 2 years Management experience in Lush/OR a Retail business including experience in a Support role.
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