JOB SUMMARY

Work closely with regional Product Management teams (North America, Europe, Australia) and Development teams (Hong Kong, China, Vietnam) to support customer business objectives.

This includes New Product Development (NPD), management of ongoing product lines, and cost improvement initiatives.

KEY RESPONSIBILITIES & AUTHORITIES

1. New Product Development (NPD)

• Conduct new product opportunity assessments and benchmarking activities
• Prepare product cost estimations and quotations
• Perform financial analysis and commercial justification for new projects
• Track and manage project costs and timelines
• Coordinate cross-functionally to ensure timely and cost-effective delivery
• Present project status updates to management

2. General Account Management

• Support account management and provide reporting to overseas business units
• Coordinate with internal departments on daily product, supply chain, and order processing matters
• Handle customer complaints and resolve quality-related issues
• Support systems and database maintenance

3. Ongoing Product Line Management

• Initiate and manage Cost Improvement Projects (CIP)
• Handle customer requests including quotations, order placement, and development of promotional products
• Support business improvement and supply chain management initiatives

4. Other Responsibilities

• Participate in ad hoc projects as assigned
• Report to and support the Senior Manager of Business Development in daily operations in Vietnam, including process development and customer visits

REQUIREMENTS

Education

• Bachelor’s degree in Business Administration or related disciplines

Experience

• Minimum 5 years of relevant experience in manufacturing (consumer products or electronics)
• Strong understanding of factory operations

Knowledge

• Good knowledge of finance, accounting, trading, and import/export activities
• Experience working with product development or consumer goods projects

Functional Skills

• Strong communication skills in both written and spoken English and Mandarin (mandatory)
• Experience with ERP systems (preferably Oracle)
• Proficiency in MS Office (Word, Excel, PowerPoint)

Other Abilities

• Willing to learn, proactive, and a strong team player
• Well-organized with good communication skills and a positive, can-do attitude

*Working Location: Tan Phu Trung - Cu Chi. We are providing shuttle bus from HCM, Binh Duong and Dong Nai