Business Development Manager

About UrBox

UrBox is Vietnam's leading digital gifting and loyalty platform, empowering businesses to build customer engagement, employee rewards, and loyalty programs through an extensive ecosystem of 350+ brands and over 20,000 online and offline redemption locations across Vietnam.

At UrBox, we help enterprises create meaningful customer experiences through innovative digital reward solutions. As we continue to expand, we are looking for a passionate Business Development Manager to drive business growth and develop strategic partnerships across multiple industries.

Responsibilities

• Drive business growth by developing new client relationships, identifying market opportunities, and expanding strategic partnerships.
• Develop and execute business plans to achieve or exceed annual sales targets within assigned markets.
• Build, manage, and maintain strong relationships with existing and prospective B2B clients and business partners.
• Identify target customer segments and explore new market opportunities to expand the company's business portfolio.
• Collaborate closely with cross-functional teams to address customer needs, provide effective solutions, and ensure a high level of client satisfaction.
• Manage sales operations, including sales processes, contract negotiations, quotations, invoices, business documentation, and revenue reporting to support sustainable business growth.
• Deliver compelling business proposals and solution presentations tailored to clients' business objectives.

• Bachelor's degree in Business Administration, Sales, Marketing, or a related field.
• Minimum 4–5 years of experience in Business Development.
• At least 3 years of B2B sales experience in one or more of the following industries:
  • Loyalty Solutions: Experience with digital product management, system integration, and working with clients in banking, insurance, airlines, or e-wallets.
  • Gift Cards & Employee Benefits: Experience in HR solutions, business consulting, SaaS, or traditional corporate gifting companies.
  • Premium Services: Experience serving high-value customers in industries such as banking, aviation, insurance, or luxury services.
• Strong English communication and presentation skills.
• Excellent client-facing, negotiation, and consultative selling skills.
• Deep understanding of customer behavior, decision-making processes, and business drivers.
• Ability to identify and present meaningful business metrics relevant to different industries.
• Experience managing stakeholders within large organizations with complex decision-making structures.
• Strong proposal writing, solution design, and presentation capabilities.
• Proactive, confident in challenging clients when appropriate, and comfortable leading value-based negotiations that create win-win outcomes.