1. System Management & Administration
- Manage user accounts, security groups, and access controls.
- Coordinate with IT and external consultants to ensure system stability and optimal performance.
2. Business Process Analysis & Improvement
- Collaborate with Finance, Production, Supply Chain, and other departments to analyze business needs and improve workflows.
- Work with ERP consultants to translate business requirements into Epicor configurations or BPM logic.
- Develop BAQs and reports to support business analysis and decision-making.
3. Support & Training
- Conduct training sessions, prepare user manuals, and develop workflow documentation.
- Ensure new users are properly onboarded and trained on relevant system modules.
- Troubleshoot system issues and coordinate with Epicor support partners (e.g., Data V Tech).
4. Data Management & Reporting
- Ensure data accuracy, consistency, and completeness across all modules.
- Manage DMT templates for mass data uploads or corrections.
- Support monthly and quarterly closing activities in coordination with the Finance team
- Working time: Mon - Sat, 8h-17h .Shuttle bus from Dong Nai, Binh Duong to Tay Ninh